Last week I shared the events of a particularly busy day with my Principals In Action PLN on Voxer. One term I used seemed to resonate with others. I described some days in May as “drama filled.”
Now, I’m not disparaging anyone or any incident because the month of May can bring out drama, for very legitimate reasons: the school year is coming to an end; the pressure to get everything done on time is real; patience is wearing thin; and, for some students and family members, summer is a stressful time.
I offer five tips to managing the drama that presents itself at this time of the school year.
First, remain calm. Your calmness will be reassuring and can help calm others’ feelings and emotions.
Second, listen. Many people just want to vent and share and just by listening you are helping. Also, by actively listening, you can help…
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